Information Collection: a. Personal Information: We may collect personal information, such as your name, email address, phone number, and other relevant details when you voluntarily provide it to us through our website, contact forms, or during the course of our business relationship.
b. Non-Personal Information: We may collect non-personal information, such as browser type, IP address, device information, and website usage data, which helps us analyze trends, administer the site, and improve our services.
Use of Information: a. Personal Information: We use personal information to communicate with you, provide the requested services, improve our offerings, and customize your experience with us. b. Non-Personal Information: Non-personal information is used for analytical purposes, website maintenance, and enhancing our services.
Information Sharing: a. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as website hosting, marketing, and payment processing. These third parties are obligated to maintain the confidentiality of your information. b. We may disclose personal information if required by law or to protect our rights, safety, or property.
Data Security: a. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. b. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
External Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any linked websites.
Terms of Service:
The following Terms of Service govern your use of the services provided by Twenty Three Agency. By accessing our website or using our services, you agree to comply with these terms and conditions.
Service Provision: a. We will provide the agreed-upon services to the best of our abilities, utilizing our professional expertise and industry standards. b. Service delivery timelines and specifications will be mutually agreed upon between Twenty Three Agency and the client.
Client Responsibilities: a. The client is responsible for providing accurate and complete information required for the provision of services. b. The client will cooperate with Twenty Three Agency and provide timely feedback, approvals, and necessary resources to facilitate service delivery.
Intellectual Property: a. All intellectual property rights, including copyrights, trademarks, and proprietary information, related to the services provided by Twenty Three Agency remain the property of Twenty Three Agency, unless otherwise agreed upon in writing. b. The client may use the deliverables provided by Twenty Three Agency solely for the intended purpose and may not reproduce, modify, or distribute them without written consent.
Confidentiality: a. Twenty Three Agency will treat all client information as confidential and will not disclose it to third parties, except as necessary for service provision or required by law. b. The client agrees to keep any confidential information provided by Twenty Three Agency confidential and not disclose it to third parties without prior written consent.
Limitation of Liability: a. Twenty Three Agency will not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services or website. b. In no event shall our total liability exceed the fees paid by the client for the specific service in question.
Termination: a. Either party may terminate the service agreement by providing written notice. b. In the event of termination, the client will be billed for the services rendered up to the termination date.